So, you should check your iPhone model to find the right method to force restart it. ITunes could not restore the iPhone “Renate’s iPhone” because the backup was corrupt or not compatible with the iPhone that is being restored.

• If you have faced an abrupt shutdown before facing the black screen, it might be due to the startup disk malfunction.
• We will help you fix iPhone won’t restore issue in this informative guide.
• If you’re receiving “the iPhone could not be updated because the firmware file is not compatible” error when updating your stock ROMs iDevices to the latest iOS 16, how to fix it?
• Please click the OK button to give AnyFix permission.
• Now, let’s see how to fix black screen on iPhone in 4 workarounds.

Often, the firmware file was corrupt or compatibility issues occur because the computer was not able to recognize the right firmware files for your iPhone. To resolve this issue, you can simply restart your PC and iTunes in this case. To fix the firmware file not compatible issue, you should try using iToolab FixGo. This program is mainly designed to fix all iOS/iPadOS/tvOS system issues without losing any data. You can repair more than 200+ iOS issues in just three easy steps by using FixGo.

As a customer-oriented company, by far, we have solved tech problems for 5.9 million users worldwide. Open Finder on Mac or the latest version of iTunes on Windows.

If your iPhone doesn’t work or gets frozen, choose the “System Repair” function which offers 3 modes. Once connected, iPhone will prompt an alert; Simply tap Trust on your screen.

First, connect to the product, then go to the Product info page. Under the Firmware version you will see a text informing you if you are using the latest available version or if there is an update available. If a new version is available you can start the update process by pressing the “Update” button.